How Your Gracious Lively Ltd collects, uses and protects your personal information.
We collect information you provide directly to us, such as when you request a quote, book a service, apply for a role, or contact us. This may include your name, email address, phone number, postal address, and details relevant to the service or role you are enquiring about, such as care requirements or work history.
We use the information we collect to provide and manage our services, respond to enquiries, process job applications, and communicate with you about bookings or opportunities. We do not use your information for purposes unrelated to these activities without asking first.
We do not sell personal information. We may share relevant details with client organisations for the purpose of arranging a placement or service, with regulatory bodies where legally required, and with service providers who support our operations, such as payroll or IT systems, under appropriate confidentiality terms.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, such as employment record-keeping obligations. Job application data not resulting in placement is generally retained for twelve months unless you ask us to remove it sooner.
Under UK data protection law, you have the right to request access to, correction of, or deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
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If you have questions about this policy or how your information is handled, contact us at admin@graciouslively.com or write to us at No. 8 Dokata Gardens, Northolt, United Kingdom.